Residential Case Manager

Townsville QLD, Australia

Churches of Christ Care, Children, Youth & Families, Townsville

Permanent, full-time opportunity

 About the role

This is a challenging and interesting role reporting directly to the Team Leader.  You will be responsible for receiving and actioning referrals for young people to be placed within the relevant programs and participating in assessing young people's suitability.

You will conduct professional assessments consistent with the requirements of legislation, including strengths and needs assessments.  You are passionate about developing, scheduling, facilitating, negotiating and recording initial and ongoing care plan meetings, ensuring relevant stakeholders are included in the planning process.

Your days will be varied but one of your regular responsibilities will be to review program records created by youth workers (e.g. daily logs, case notes, incident reports, etc.) to ensure that the documentation is occurring in accordance with service policy.

About you

You will be dealing with a diverse range of internal and external stakeholders and your strong people and communication skills will be needed to succeed. It is important that you are a highly efficient person with the ability to listen to the needs of others.  You are often praised for your compassionate nature and approachability.

Your qualifications and experience should include a recognised undergraduate degree in social work, psychology, social sciences or a related discipline; or demonstration of considerable experience in the provision of child protection services to children and young people in statutory care and a willingness to undertake further training.  You will ideally possess demonstrated experience and knowledge working in residential care, or working with young people in a child protection context, over a minimum period of two years.

Importantly, you will be someone who closely aligns with our organisational values of: modelling unconditional love; behaving with integrity; and being good stewards.

Who we are

We offer over 200 services in more than 100 communities positively impacting around 45,000 lives each year. Our care services range from children, youth and family services, early intervention and protection, affordable housing, and seniors and support living, making us one of Australia's largest, most diverse not-for-profit organisations.

We provide a range of services to children, youth and families ranging from foster and kinship care to residential and supported independent living services. We provide support for more than 2,800 children, young people and families each year. Over 800 dedicated foster and kinship carers help us provide a vital safety net for these young people. 

Imagine working for us

Our values encourage us to be accepting of differences and embrace all. Our size and variety offers you real choice and opportunities to grow your career. You'll also find we offer a family friendly work culture.

Remuneration packages come complete with salary-packaging benefits that can increase your take-home pay along with a generous five weeks of annual leave and the ability to purchase more (for eligible employees). To ensure your career can grow, we are constantly exploring innovative training and development programs. Most importantly, you will help us touch the lives of thousands of vulnerable Australians. Just imagine that.   

To apply

Please apply below with a cover letter and current resume. For further information, please contact Gaye Hayes on 07 4771 8888.

 We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions. 

Applications close: We will be assessing applications as they are received for a start as soon as possible.



Case Manager (CYF_Communities).pdf

Type: Permanent

Category: Child ; Youth and Family Services

Reference ID: LC000151

Date Posted: 28/05/2019