Service Manager Residential - CYF

Caboolture QLD, Australia

  • Salary packaging benefits that greatly increase take-home pay
  • Five weeks annual leave - more time for you
  • Growing not for profit organisation, a leader in the sectors we operate in

Churches of Christ in Queensland, Children, Youth & Families, Residential Service, Caboolture

Permanent Full time


About the role

You are passionate about the welfare of children and achieving the absolute best outcomes for them.

Reporting into the Regional Manager, you will manage Residential Services in the North Coast area, from Mango Hill through to Caloundra.

Your responsibilities will include preparing budgets, monitoring financial performance, and human resource management.

You will lead, motivate and educate your team to ensure the highest standard of support and service delivery is provided. You will liaise and work closely with the Senior Management Team in relation to all aspects of the service, including program evaluation, review and continuous improvement opportunities.

Operationally, you will actively seek feedback from clients and key stakeholders, as well as promoting effective working relationships.  As an integral member of this team, you will be responsible for all aspects of team management including staff supervision, performance management, recruitment and selection and training opportunities.

 About you

You genuinely care about children and achieving positive outcomes for them. You chose to work in child protection for the intrinsic rewards, as much as the career benefits.

Your experience and qualifications should include a degree qualification in social work, psychology, social sciences, or other related discipline. You will also possess demonstrated experience in a management role within a social welfare context, for a minimum period of three years, as well as previous experience in child protection work. Applied knowledge of financial management systems and budgeting is essential.

You will have ability to develop a motivated and cohesive work team. 

Importantly, you will be someone who closely aligns with our organisational values of: unconditional love; mutual trust; wise stewardship and continual innovation.

Who we are

We offer over 200 services in more than 100 communities, positively impacting around 45,000 lives each year. Our care services range from children, youth and family services, early intervention and protection, affordable housing, and seniors and support living, making us one of Australia’s largest, most diverse not-for-profit organisations.

We provide a range of services to children, youth and families ranging from foster and kinship care to residential and supported independent living services. We provide support for more than 2,800 children, young people and families each year. Over 800 dedicated foster and kinship carers help us provide a vital safety net for these young people. 

Imagine working for us

Our values encourage us to be accepting of differences and embrace all. Our size and variety offers you real choice and opportunities to grow your career.

Remuneration packages come complete with salary-packaging benefits that can increase your take-home pay along with a generous five weeks of annual leave and the ability to purchase more (for eligible employees). Most importantly, you will help us positively impact  the lives of thousands of vulnerable Australians. Just imagine that.  

To apply

Please apply below with a cover letter and resume. For further information, please contact Dragica Cecez on 0414 293 674.

 We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions. 

Applications close: We will be assessing applications as they are received for a commencement date in December 2019.


Service Manager (CYF_Communities).pdf

Type: Permanent

Category: Child ; Youth and Family Services

Reference ID: LC000181

Date Posted: 27/10/2019