• $140k + Super + Packaging + Benefits
• Lead a 94-bed service and develop a multidisciplinary team
• Drive clinical performance, quality, culture and positive resident outcomes

About the Opportunity

As Service Manager of our Toowoomba Aged Care site, you will provide overall leadership across our 94-bed service, balancing clinical excellence, quality and compliance, people leadership and operational performance.

You'll work closely with your Regional Manager and a broader support network across Seniors Living, including Governance, Quality, and HR teams. You'll have the support around you to lead confidently while having the autonomy to make decisions and drive meaningful improvement within your service.

With refurbishment and upgrades underway and the service moving towards a fully staffed roster, this is an exciting time to join the team and help shape its next chapter.

What you'll be responsible for

• Provide strong clinical and operational leadership across the service.
• Lead and develop a diverse multidisciplinary team, creating a culture of accountability, collaboration and continuous improvement.
• Ensure high standards of resident care, wellbeing, safety and customer service.
• Maintain strong oversight of clinical governance, compliance, accreditation and quality outcomes.
• Monitor clinical indicators and use data and insight to identify opportunities for improvement.
• Drive strong operational and financial performance, including workforce, rostering and AN-ACC.
• Build positive relationships with residents, families, employees and key community stakeholders.
• Work collaboratively with your Regional Manager and specialist support teams to identify risks, develop action plans and deliver sustainable outcomes.
• Empower your leadership team to take ownership of their areas of responsibility and perform at their best.

About you

You are an experienced aged care leader who brings clinical credibility, maturity and confidence to a complex residential environment.

You'll ideally bring:

• Current AHPRA registration as a Registered Nurse.
• Previous experience as a Service Manager, Facility Manager or Residential Manager in residential aged care.
• Demonstrated experience leading a large residential aged care service and workforce.
• Strong understanding of clinical governance, compliance, accreditation and contemporary aged care practice.
• Experience interpreting clinical and operational performance data, including AN-ACC.
• Strong people leadership skills and the ability to manage a diverse workforce with confidence and empathy.
• The ability to have challenging conversations, manage competing priorities and make sound decisions under pressure.
• A collaborative leadership style, with the ability to bring people together and lead by example.
• Strong communication and stakeholder management skills.

Why join Churches of Christ?

At Churches of Christ, you'll be part of an organisation with more than 140 years of experience supporting Queensland communities.

You'll be joining a supportive Seniors Living environment with access to specialist expertise across Governance, Quality, HR and Regional leadership.

Why Toowoomba?

Toowoomba offers the opportunity to combine a rewarding leadership career with a relaxed regional lifestyle. With a strong community, excellent amenities, beautiful parks and gardens, and easy access to Brisbane and the surrounding Darling Downs, Toowoomba provides an attractive lifestyle for individuals and families looking for something beyond the pace of a major city.

What we offer

$140,000 + superannuation + salary packaging benefits up $18,549 p/a + relocation package of up to $5,000 (for eligible candidates relocating to Toowoomba) + employee benefits.

How to Apply

If you're an experienced RN and aged care leader looking for your next opportunity; one where your experience, leadership and clinical expertise can genuinely influence the future of a large residential service - click APPLY NOW.

Contact Temara Bassett, Talent Partner for a confidential discussion 0439 539 125 or email [email protected].

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.

Agency presentations will not be accepted for this position.

Applications will be assessed as they are received.