• Toowoomba Location
• 12 Month Fixed Term Contract
• Salary Packaging available

Retirement Living Manager

Location: Toowoomba | Fixed-Term Part Time (30 hours p/w).

Are you a dynamic leader with a passion for community, service excellence, and results-driven management? Churches of Christ is seeking an experienced Retirement Living Manager to lead the operational, financial, and community success of our retirement village at Toowoomba. Please note this is a 12-month leave cover role from Mid-March 2026 – April 2027. 

About the Role

As the Retirement Living Manager, you will have full operational responsibility for the village, ensuring services are delivered within budget, compliant with legislation, and aligned with resident needs and organisational strategy. You will lead and inspire a multidisciplinary team, oversee sales performance, and work closely with internal and external stakeholders to promote the village and enhance resident wellbeing.

Key Responsibilities

• Oversee day-to-day operations of the retirement village in line with the Retirement Villages Act, organisational policies, and budget requirements
• Plan, coordinate, evaluate, and continuously improve village services and activities
• Build strong, trusting relationships with residents, families, stakeholders, and the local community
• Ensure compliance with accreditation standards, CRM systems, and quality frameworks
• Promote resident safety, security, rights, and overall health and wellbeing
• Drive sales outcomes, meet KPIs, and identify market opportunities
• Manage unit turnover and reinstatement processes
• Provide strong leadership across workforce management, culture, performance, and compliance
• Foster a culture of zero harm, quality, and continuous improvement

About You

You are a confident, people-focused leader with strong commercial acumen and a genuine commitment to service excellence. You thrive in a role that balances operational management with relationship-building and strategic outcomes.

Essential requirements include:

• Tertiary qualification in Business or a related discipline
• Minimum 3 years’ experience in a management role
• Background in finance, marketing, sales, customer service, and asset management
• Strong leadership, communication, and problem-solving skills
• Intermediate computer skills (Word, Excel, Outlook, PowerPoint)
• Current First Aid & CPR Certificates
• Current Drivers Licence
• Australian Work Rights (Sponsorship unavailable for this role)
• Current National Police Check, or willingness to obtain

Please be aware that this position is considered a ‘Responsible Person’ under the Retirement Living Act 1999 and as such the successful applicant will be asked to complete a Personal Insolvency Check.

Why Join Churches of Christ?

As a not-for-profit, employees can salary package up to $18,549 p.a. tax-free - $15,900 on everyday expenses and $2,649 on meals/entertainment, which can significantly increase your take-home pay. To find out what salary sacrificing can mean for you click here.

We also offer generous leave, an Employee Assistance Program and discounts at a range of retail outlets.

Ready to Make a Difference?

Visit www.cofc.com.au to learn more about us. Please click the Apply Button.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.

Applications will be assessed as they are received.