Full-time, permanent position based at Kenmore with Hybrid working options
At Churches of Christ, everything we do is about people—our residents, clients, and each other. We’re looking for a Quality Assurance Support Specialist who enjoys working behind the scenes to make a real difference.
In this role, you’ll help us improve how we work by supporting quality, compliance, and continuous improvement across our Seniors Living services. If you like working with data, solving problems, and collaborating with others to make things better - we’d love to hear from you.
About you and your new opportunity:
You’ll be part of a supportive team, helping to keep our quality systems running smoothly and making sure we’re always learning and improving.
What you’ll be doing
Conduct research, environmental scans and analysis to strengthen quality, compliance and risk systems
Support the coordination of internal and external audits, accreditation activities and assurance reviews
Maintain policies, procedures, templates and registers, ensuring accuracy and version control
Track and report on audit outcomes, non-conformances, quality indicators and improvement actions
Develop and maintain dashboards and reports to provide clear insights for leadership and teams
Monitor risk mitigation activities and contribute to continuous improvement initiatives
What you will bring to our team:
You’re a proactive and analytical professional who enjoys working with data, systems, and people to drive improvement.
You will have:
A qualification in quality, compliance, governance, risk or a related field, or equivalent experience
Experience supporting quality assurance, compliance, audit or continuous improvement activities
Strong skills in managing data, reports, and documentation
Confidence working with different teams and building positive relationships
Solid Microsoft Office skills, particularly Excel
It would be great if you also have:
Experience in regulated environments such as aged care, community services, housing or disability
Exposure to accreditation or licensing processes
Experience building dashboards or working with reporting tools
Who we are – Churches of Christ
Churches of Christ is one of Australia’s largest and most diverse not-for-profit organisations, delivering a range of care and community services across Residential Aged Care, Home Care and Retirement Living, Foster and Kinship Care and, Housing Support for over 140 years.
We are guided by our values of Integrity, Compassion, Excellence and Courage, and we welcome everyone, of all backgrounds and faiths, as we foster a diverse and inclusive community for our people.
Why Join Our Team
Transformative leadership and a high performing team culture.
Opportunities for career development and progression.
A growing not-for-profit organisation with purpose and community impact.
Work in an inclusive, down to earth & welcoming culture.
5 weeks annual leave
Hybrid / flexible working arrangements to support your work life balance.
Free on-site parking + on-site café with staff discount (at the Kenmore head office).
Not for profit salary packaging up to $18,549 which could be used for up to $15,900 (for every living expenses like rent, mortgage, school fees and many more) and up to $2,650 for meals and entertainment.
