• Influence postive change in a large NFP organisation.
  • Guide our business through the adoption of a new software platform
  • Make a difference in the lives of our our staff and the people they care for.

Churches of Christ, Kenmore 

Fixed Term – Full Time Opportunity 


Working with us 

Churches of Christ is proud to provide community support in Aged Care, Housing, Child Youth and Families. With almost 4,000 employees across Queensland and Victoria, we are an experienced not-for-profit providing support to more than 25,000 Australians across 100 communities each year. 

Guided by the light of Christ, we have been there for thousands of Australians who have needed our compassion and care for more than 100 years. 

To find out more about our mission, vision, and history head to our website. 


Your role 

This is a fixed term role expected to conclude 26 June 2025. 

You will be responsible for driving organisational change and growth through the implementation and adoption of the new Home Care Platform software solution. The role is responsible for consulting with internal and external stakeholders, developing business strategies, and process improvement plans to assist in the successful delivery of the Home Care Platform project.  

You will join a dynamic, adaptable, and motivated team dedicated to driving change within our organization. Comprised of diverse professionals with a shared commitment to excellence, innovation, and collaboration, our team fosters an environment where creativity thrives, challenges are met head-on, and success is celebrated collectively. 

 Together, we embrace innovative ideas, leverage individual strengths, and each other's expertise to deliver impactful outcomes that positively transform our business.  

No two days are the same in this role, your responsibilities include: 

  • Lead business processes and identify areas for optimisation and transformation using applicable methodologies such as BPM, Lean, Six Sigma and Kaizen to lead and drive process excellence initiatives. Focus on aligning business processes with strategic objectives to enhance efficiency and effectiveness. 
  • Manage the implementation strategy through coordinating the implementation activities, ensuring all business transformation strategies are integrated with the organisation’s enterprise architecture and business processes.  
  • Work closely with the Product Owner, Project Manager, and Project Trainer to develop and deliver targeted training materials that ensure end-user competence. 
  • Collaborate with key stakeholders to foster effective teamwork and ensure smooth adoption of new processes.  
  • Map out and subsequently lead change management efforts to ensure a smooth transition to a new platform and monitor adoption of new processes.  
  • Provide ongoing support and drive continuous improvement efforts post-implementation to sustain benefits realisation.  
  • Ensure all process documentation meets legislative and regulatory requirements. 
  • Advocate for high quality standards and continuous improvement across the project. 
  • Advise on best practices in change and transformation processes to help drive strategic decisions affecting the project's scope and direction. 


About you 

You have a proven track record in managing complex business transformation projects, especially technical integrations. You will have exceptional communication skills and be able to manage stakeholders at various levels. 

You have a passion for the design and delivery of processes that are person centered and ensure positive customer experience. 

  • Degree or postgraduate qualification in Information Technology, Business, or other relevant discipline.  
  • Change Management qualification/certification (including change and communication management frameworks).  
  • Lean Six Sigma Green Belt of higher.  
  • Proficiency in process design, particularly BPMN 2.0.  
  • Current driver’s licence. 
  • Five years’ experience in roles focused on business transformation, change management or process improvement.  
  • Experience with business process reengineering, process mapping and workflow analysis. 

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety. 

Employee Benefits 

As a not-for-profit entity, our employees can package up to $15,900 p.a. of their taxable income on everyday expenses (such as mortgage payments, vehicles, insurance, and entertainment). We are also able to offer a range of compelling benefits including: 

  • Flexible working environment 
  • Five (5) weeks of annual leave and the ability to purchase more 
  • Career development 
  • Study Assistance 
  • Onsite parking 
  • Discounts through our large network of retail partners 

To learn about what salary sacrifice can mean for you click here. 



To apply 

To apply for this position please click the Apply Button. For further information, please contact Angela Swanney on 0497 463 452. 

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions. 

Applications will be assessed as received 



Type: Fixed Term

Category: Home Care

Reference ID: AP000409

Date Posted: 21/05/2024

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