• Provide subject matter expert support to our Managers
• Help shape our Home Care Operations
• Support our services in the work they do in the community

Churches of Christ, Home Care

Home Care Business Operations SME

Permanent Full Time Position

Position Overview: We are seeking an experienced Home Care practictioner to join our team. This vital role involves providing subject matter expertise in the operational management of our Home Care business. The Home Care Business Operations SME will support the realisation of financial KPIs, work closely with services to ensure budget compliance, and uphold legislative standards in alignment with Churches of Christ (CofC) policies. As an integral member of the Seniors Living group, you will contribute to activities aligned with our strategic direction, mission, and values. 

A co-contribution vehicle will be provided for this position.  

Position Responsibilities: 

• Facilitate accurate budget forecasts alongside Service Managers and the Finance team. 

• Review home care package pricing and unit costing for tenders across all funding types (CHSP, HCP & HAS), and recommend adjustments to optimize financial performance. 

• Monitor and recommend operational changes for services to optimise growth strategies and labour utilisating. Including monitoring of CHSP outputs. 

• Review travel time per site and advise on the financial benefits of substituting private vehicles with CofC vehicles. 

• Ensure compliance with relevant legislation; recommend and implement improvements while establishing and maintaining policies and procedures. 

• Collaborate with internal stakeholders to develop marketing strategies, promote sales opportunities, and maintain market knowledge. 

• Assist in onboarding Service Managers and provide ongoing support and mentorship. 

• Participate in the implementation of new systems or processes, serving as a subject matter expert for Home Care initiatives. 

Qualifications and Experience : 

• Degree qualifications in Business / Finance or equivalent experience. 

• Current driver’s licence. 

• Proven experience in the Home Care sector, with a solid understanding of CHSP, HCP, and HAS funding. 

• Demonstrated success in growing a Home Care business and managing financial metrics. 

• Up-to-date knowledge of legislative changes affecting the Home Care industry and the ability to guide the team on best practice solutions. 

• Excellent communication and collaboration skills. 

• Strong analytical skills with the ability to evaluate operational performance and suggest improvements. 

Imagine a career with Churches of Christ 

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations. Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.   

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year. 

Employee Benefits: 

• Benefit Vehicle as included in the package 

• Salary-packaging benefits that can increase your take-home pay. 

• Five weeks of annual leave and the ability to purchase more. 

• Grants (for eligible employees) to assist in formal study. 

• Access to online learning platforms to further develop your skills. 

• Employee discount program through our large network or retail partners (Bupa Health, Medibank, JB HI-FI etc). 

• A work culture that values you. 

Remuneration for this position is $110,000 p.a. plus super. Plus Salary Sacrifice

As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on every day expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits. 

For more information on Salary Sacrifice and what that means to you, you can visit our provider here. 

To apply 

To apply for this position please click the Apply Button. For further information, please contact Camilla Taylor – General Manager on 0414 326 318 

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions. 

 Applications will be assessed as received