5 weeks annual leave, onsite café, salary packaging up to $18,549 tax-free
Based at our Kenmore Head Office – free onsite parking
Full-time, fixed term contract for 12-18 months
We are currently searching for an experienced Information Applications Specialist / Systems Analyst / ICT Business Analyst to step into a Senior Applications Specialist role with our Information Technology team.
About you and your new opportunity:
This role supports enterprise-wide client management systems across vital community services — including Residential Aged Care, Retirement Living and Home Care. If you're solution-focused, detail-oriented, and passionate about enabling high-quality care through smarter tech, this is your opportunity to make a real impact.
Provide expert support across key business applications
Troubleshoot issues using ITIL service management principles
Lead system upgrades and user acceptance testing (UAT)
Document and deliver training, user guides, and knowledge articles
Collaborate with internal teams and vendors to drive continuous improvement
Contribute to smarter business practices through custom development and system integrations
Maintain robust application performance and security controls
Support our mission of Christ-inspired care and community contribution
What you will bring to our team:
We're seeking someone who's not only tech-savvy but also thrives in complex service environments. If your expertise lies in managing and optimising enterprise systems in a care setting, we want to hear from you.
Ideally you will have:
5+ years of experience supporting enterprise applications (like CRMs or Care Management Systems)
Strong understanding of service environments: Aged Care, Home Care, or Retirement Living
Proven ability to work with both technical and non-technical teams
Outstanding communication, documentation, and training delivery skills
Excellent organisation and time management
A collaborative, team-first mindset with attention to detail
Desirable experience/knowledge with:
Experience with AutumnCare, MediSphere, Sandwai or Riskman
Prior work with not-for-profits or other care providers
ITIL certification or knowledge of ITIL frameworks
Possess or willingness to obtain:
Possess a current National Police Certificate - or the ability to acquire.
Possess Working with Children (Blue Card) - or the ability to acquire.
Possess Child Safety and Personal History Screening Check (LCS) - or the ability to acquire.
Who we are - Churches of Christ
Churches of Christ is one of Australia's largest and most diverse not-for-profit organisations, delivering a range of care and community services across Residential Aged Care, Home Care and Retirement Living, Foster and Kinship Care and, Housing Support for over 140 years.
We are guided by our values of Integrity, Compassion, Excellence and Courage, and we welcome everyone, of all backgrounds and faiths, as we foster a diverse and inclusive community for our people.
Why Join Our Team
Transformative leadership and a high performing team culture.
Opportunities for career development, stretch assignments and progression.
A growing national not-for-profit organisation with purpose and community impact.
Work in an inclusive, down to earth & welcoming culture.
5 weeks annual leave
Hybrid / flexible working arrangements to support your work life balance.
Free on-site parking + on-site café with staff discount (at the Kenmore head office).
Not for profit salary packaging up to $18,549 which could be used for up to $15,900 (for common living expenses like rent, mortgage, school fees and many more) and up to $2,650 for meals and entertainment.
