• Location: Cardwell or Ingham, QLD
• Benefits: Access to a pool car, NFP salary sacrifice.
• Lead two community-centred aged care services in coastal North Queensland,

Service Manager (Cardwell or Ingham)

• Location: Cardwell & Ingham, QLD
• Type: Permanent Full-Time
• Service: Aged Care across two sites
• Benefits: choose Ingham or Cardwell as home base, access to a pool car, NFP salary sacrifice.

Join our team as Service Manager and lead two community-centred aged care services in coastal North Queensland, helping to shape the future of quality care across the region.

Our aged care services across Cardwell and Ingham, in North Queensland, have a combined 105 residents with strong clinical leaders in place to support you to build a person-centred and high performing team.

This is a senior leadership role reporting to our Regional Manager to drive clinical excellence, strong financial outcomes, and a positive, values‑led culture.

Please note: The two sites are approximately 40 minutes apart and regular travel between them is required.

About the role:

You will lead the end-to-end operational, clinical, and financial performance of both services. Working within our Positive Well-being Model of Care, you will champion high‑quality, person‑centred care while fostering a culture of safety, accountability, and compassion.

In this role you will:

• Travel regularly between the two sites, which are approximately 40 minutes apart.
• Lead and embed contemporary clinical and care practices.
• Ensure compliance with Aged Care Quality Standards and maintain accreditation.
• Monitor and improve clinical and business performance measures.
• Manage operational and financial performance to meet budgets and targets.
• Lead and develop your workforce, uplift capability development, and focus on a positive team culture.
• Champion and build trusted relationships with residents, families, staff, and community partners.
• Drive occupancy and strengthen the service’s reputation locally.

About You

If you are a leader seeking balance and impact in welcoming communities with a strong sense of connection, this is for you.

You are a confident, values-driven leader with demonstrated experience in aged care or health service management. You bring clinical or operational knowledge, commercial acumen, and the ability to lead teams through change, always putting residents first.

You align closely with our values: Integrity, Compassion, Excellence and Courage.

You will bring to the role:

• Qualifications in health, business or business administration, or equivalent experience.
• Proved leadership experiences in aged care or similar environments.
• A working understanding of accreditation standards, funding models, and regulatory requirements.
• Proven ability to manage budgets, performance targets, and operational planning.
• The experience to lead, communicate and engage with stakeholders, peers, community, residents, and your team.

Why Join Churches of Christ?

When you join us, you are joining a purpose-driven organisation that genuinely cares for its people and communities. You will enjoy:

• Up to $18,549 tax-free salary packaging
• 5 weeks annual leave + access to our Employee Assistance Program
• A pool car for easy travel between sites.
• Supportive, values-led leadership
• Discounts across a wide range of retail partners
• A growing national not-for-profit organisation with purpose and community impact. 

Churches of Christ is one of Australia’s largest and most diverse not-for-profit organisations, delivering a range of care and community services across Residential Aged Care, Home Care and Retirement Living, Foster and Kinship Care and Housing Support for over 140 years.

Ready to Make a Difference?

Visit www.cofc.com.au to learn more about us and click Apply to submit your application.

We warmly welcome applications from Aboriginal and Torres Strait Islander peoples.

Applications will be reviewed as they are received.